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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-30-2014 01:15 PM

HP Recommended
Product: ENVY dv6-7300sa
Operating System: Windows 8.1

Hello! I need test my laptop internal speakers because I think one of them is not working. Is there any software or tool to test all internal speakers (also subwoofer) individual?

3 REPLIES 3

‎12-31-2014 02:12 PM

HP Recommended

Hi @Fesiitis ,


Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv7-4285dx Entertainment Notebook PC and issues with the sound from the speakers. The Troubleshooting tool in Windows 8 can automatically fix common problems with your computer, such as audio recording. Here is a link to test the speakers. Click your speaker setup in Audio channels. 


Here is a link to the HP Support Assistant. Just download and run the application and it will help with any software and drivers on your system at the time of build. 

 

Hope this helps you with the sound.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎01-01-2015 05:17 AM

HP Recommended

Very nice support, yeah. First of all, I have ENVY dv6-7300sa, not Pavilion dv7-4285dx. Second, I don't have problems with drivers, software, Windows 8.1 Troubleshooting can't help me with problem I descript. I just want to test all internal speakers individual.

 

Thanks for nothing!

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‎01-01-2015 12:21 PM

HP Recommended

Hey @Anonymous

 

 

Either product does not change the Microsoft test tool. We do the best we can.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No
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