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Internet connection on Envy m6 gets worse when plugging in power cord

HP Recommended
Microsoft Windows 10 (64-bit)

I'm kind of new to this forum, but I've had this problem for several years now and I can't find an answer. My HP envy m6 is working fine whenever my power cord is unplugged, although, as soon as I put the cord back in, my wireless internet connection becomes so bad that I can't visit any websites or even load my home page. I've tried to restart my router (obviously) and even handed the laptop over to my retailer, only to be told that there was nothing wrong. I'm kind of desperate for an answer, since i cant really use my computer normally.

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HP Recommended

Hi @Mawdean,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with poor internet when power cord plugged in. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

Please get back to me with above information, so I can help you better.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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