12-03-2016 11:41 AM - edited 12-03-2016 12:34 PM
Does anyone know if HP elitebook 8530w is Bluetooth Low Energy compatible?
Since I have switched to Windows 10 I can't find Bluetooth in the Device manager. Would anyone have pointers as to what Hardware ID to look for or what Driver to install?
This is a specification info provided by HP - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01554252
HP Integrated Module with Bluetooth Wireless Technology.
Bluetooth Specification: 2.0 Compliant
Dimensions: 1.02 x 0.55 x 0.22 inches (26 x 14 x 5.7 mm)
- Bluetooth Software Supported:
Broadcom Bluetooth for Windows.
Microsoft Windows XP Bluetooth Software.
12-03-2016 12:53 PM - edited 12-03-2016 12:54 PM
I have the 6930p which has the same bluetooth radio and chipset as your model.
You had to make sure that when you upgraded to W10, that the Bluetooth radio was turnd on, and that you had uninstalled the HP wireless assistant or HP connection manager software.
If the BT radio was turned off by either of those programs when you upgraded to W10, you will not be able to turn it back on unless you go back to W7, turn the bluetooth on using the connection manager or HPWA software, then uninstall the software, restart the PC, verify the BT radio is still on and then reinstall W10.
The BT radio in my 6930p works fine on W10, and shows up in the device manager because I made sure of the above, before upgrading to W10.
12-03-2016 01:39 PM
I didn't know about that issue with Bluetooth when installing W10.
Yet, most likely my Bluetooth was on.
Is there any way to verify.
After an upgrade to W10 I have ended up with several unrecognized devices in Other devices in the Device manager.
12-03-2016 01:42 PM
You're very welcome.
If you do not see a bluetooth radios icon in the device manager tree, then most likely it was turned off.
Please post the names of the devices that need drivers and I will post the links to the drivers you need.
Everything should work on W10. I don't know about the fingerprint sensor or the webcam because I don't use the fingerprint sensor (though the driver is installed), and my 6930p doesn't have the optional webcam.
12-03-2016 02:50 PM
Indeed, I don't see any Bluetooth icon.
So here's the list of unrecognized devices:
Base System Device (1)
Base System Device (2)
PCI serial port
PCI simple communications controller
12-03-2016 02:57 PM
Well you will have to live without bluetooth or go back to W7, and follow the procedures I wrote above to get the BT to work on W10.
Here are the drivers you need for the other devices...
Base System Devices:
This package contains the Ricoh Media Card Reader Driver for the supported notebook/laptop models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.
This package contains the driver for the AuthenTec Fingerprint Sensor in the supported notebook models and operating systems.
PCI serial port & PCI simple communications controller:
This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.
This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.
12-04-2016 12:01 AM
Big thanks for your pointers.
It makes sense for me to go back to W7 only if HP Bluetooth module is Low Energy compatible.
Otherwise I'd be getting a USB Bluetooth dongle and save the hassle of reinstalling Windows.
Could you please confirm if HP integrated Bluetooth module is Low Energy compatible?
12-04-2016 06:52 AM
You're very welcome.
The bluetooth spec in your mobile workstation can be found on pp 38-39 at the link below.
Unfortunately, I don't know what Low Voltage Directive IEC950 means in terms of Low Energy compatible, and therefore cannot answer that question.
12-04-2016 02:23 PM
Perhaps, I should have indicated from the start that I'm primarily researching a possibility of pairing my Bluetooth 4.0 device with HP 8530w.
Is it safe to assume that the integrated Bluetooth module in my HP 8530w won't support the Bluetooth 4.0 device even if I follow your advice and make it work on W10?
12-04-2016 03:01 PM
I think it will support some bluetooth 4.0 devices.
I have a Windows phone from a few years ago that is BT 4.0, and I was able to pair it to my 6930p when running W10.
That is how I found out it worked, and I was very surprised by that.
I transferred some photos from the phone to my PC using it.
But I doubt it will work with all newer BT devices.
And certainly if whatever devices you were using on it when you were running W7, those should still work on W10.