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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
lamarreandy
Level 2
17 11 1 0
Message 1 of 5
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KEY hard to show letter when typing

HP Recommended
G60 414 CA
Microsoft Windows 10 (32-bit)

My letter V on my laptop require double and triple push to show on documentt.

Any help please.

Thanks.

4 REPLIES 4
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,958 2,603
Message 2 of 5
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Hi @lamarreandy

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the letter V on the keyboard is not working correctly.

 

Don’t worry, we will work together to resolve this issue and It’s my pleasure to assist you in this regard.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

When was the last time the computer was working fine?

Have you made any software or hardware changes on the computer?

Have you performed any troubleshooting steps before posting?

 

Meanwhile, Follow the steps in the below article and check if it helps.

 

http://hp.care/2oYlKB6

 

Let me know how it goes and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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lamarreandy
Author
Level 2
17 11 1 0
Message 3 of 5
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No prg. added other than Windows-10 upgrade.

This problem started about 3 weeks ago.

The V works, but I have to push on it twice or press on it hard for it to work.

Could it be dust or something else that cause this problem.

 

Regards.

Andy Lamarre

Montreal, Canada.

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lamarreandy
Author
Level 2
17 11 1 0
Message 4 of 5
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After I did what you suggested, all seem too be OK

The prof:

vvvvvvvv

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Jeet_singh
Retired
Retired
21,068 21,004 1,399 2,375
Message 5 of 5
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Hi @lamarreandy,

 

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

Please keep the computer under observation and check how it performs, should you need any further assistance, please don't hesitate to reach out to us again.

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

 

Take care now and do have a fabulous week ahead. 🙂

Regards,

Jeet_Singh
I am an HP Employee

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