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Shahbaz05 Honor Student
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Keyboard Backlights Not Changing Throguh HP Omen Control for HP OMEN 15-AX000NE

HP OMEN 15-AX000NE
Microsoft Windows 10 (64-bit)

I just purchased my Hp Omen 15-AX000NE and i'm not able to find HP OMEN CONTROL CENTER for my Model. I badly want to change my keyboard backlights.  I've downloaded HP SYSTEM EVENT UTILITY from my Model drivers given by HP and HP Control Center from another link but still i'm not able to change keyboard backlights.

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HP Support Agent
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Keyboard Backlights Not Changing Throguh HP Omen Control for HP OMEN 15-AX000NE

@Shahbaz05
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I understand that your new OMEN's backlit keyboard is not working. 
Some of the known issues have occurred after a BIOS update as the keyboard backlighting turns off. 

I'm not sure if you did a BIOS update, but if you have - pressing F5 will turn it back on.

 

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support document Using HP Support Assistant (Windows 😎.

 

You may also try this youtube video for more details:Click here

 

And this HP Article for additional information: Click here

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

Riddle_Decipher
I am an HP Employee

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Shahbaz05 Honor Student
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Keyboard Backlights Not Changing Throguh HP Omen Control for HP OMEN 15-AX000NE

Can you check if the latest Hp Omen even support keyboard backlight changing? Because i've tried every possible solution i could try.

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HP Support Agent
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@Shahbaz05

 

Thank you for replying,

 

If you could share your product number, so that i may obtain and share the information you are looking for?

(Please ensure you do not sure any personal data such as serial, phone number, email ID, etc..)

 

Eager to help!

Regards,

Riddle_Decipher
I am an HP Employee

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Shahbaz05 Honor Student
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Keyboard Backlights Not Changing Throguh HP Omen Control for HP OMEN 15-AX000NE

My Omen's Product Number is: F2T47EA#ABV

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Keyboard Backlights Not Changing Throguh HP Omen Control for HP OMEN 15-AX000NE

@Shahbaz05

Thank you for replying,

 

I have a few links that should help you download and install the HP System Even Utility which should get you back up and illuminated in the right colors once the Omen Control is installed:

 

The link for the System Event Utility: Click here

Omen Controller: Click here

 

Let me know if those steps worked for you.  If they did, that’s awesome!  Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck.

Riddle_Decipher
I am an HP Employee

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Shahbaz05 Honor Student
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i reinstalled Hp System Utility and Hp Omen Control, added new profile in it, but still my keyboard backlits are not changing. I dont even know if latest Hp Omen even supports keyboard backlight's changing or not.

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@Shahbaz05

 

Thanks for the update,

 

I had to take some time off and get the product details,

It looks like this particular model comes with the Dragon Red backlit keyboard.

 

You are right, it doesn't seem to change colors,

If it did, the Omen utility you had installed should have helped make those changes,

 

I hope this helps,

Keep me posted,

Regards,

Riddle_Decipher
I am an HP Employee

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