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Keyboard and touchpad

Hp 15-r029wm notebook laptop
Just recent my keyboard and touchpad has stop working. Seem like I tried everything I did a had reset that didn't work and other things I saw in the internet.
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HP Support Agent
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HP Recommended

Keyboard and touchpad

Hi@Helpme92,

 

Welcome to the HP Forums!

 

I was going through your post and understand that you need assistance in fixing the keyboard and mouse issue. Is that, right?

 

I recommend you to follow the steps form the link below and check if that solves the issue you have on the PC.

The below-mentioned link is to an HP article which specifically addresses the issue you have mentioned above.

 

Keyboard issue: http://hp.care/2j8DgvL

 

Touchpad issue: http://hp.care/2j8G0ci

 

Hope that answers you the question. Feel free to reply for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.


Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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