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AmandaDover
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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

HP 2000
Microsoft Windows 10 (64-bit)

They do  come  and go sometimes. After I sprayed some air to try to clear dust and crumbs it worked for a lil while but then started back. I do still see dust and will keep cleaning. Sometimes the keys are slow to respond or not work at all. It was working fine til a couple days ago. I even reinstalled the operating systems and still doing this. All the rest of the keys work fine except for a few in that row. I dont know if it was a update that caused this or a hardware problem but id like to get it working right agaln.

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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

Hey @AmandaDover,

 

Welcome to the HP Forums!

 

I see your keyboard is not working correctly on your HP 2000 Notebook. Here is a link of some thing to try. Start under the set keyboard language settings.

 

Let me know how this goes.

 

Click the Thumbs up to give me a Kudos high five, just to say thanks for trying.

 

Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


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AmandaDover
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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

So can updating the BIOS really help keyboard problems? Different letters arent displaying. The letters just come and go. They work at times.

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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

Hey @AmandaDover,

 

Yes it gets the system to check the Hardware.

 

 

Thanks.
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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AmandaDover
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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

Can it fix problems? Can you post steps on how to do that? Thanks!

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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

Hey AmandaDover,

 

Here is a document that will show you how to do this.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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AmandaDover
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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

I dont see a BIOS update cause I have Windows 10 Home upgrade through the download

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AmandaDover
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Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

I took my keyboard out and detached and reattached the ribbon and since that didnt help Im going to get a replacement! Looks like a easy fix! I'll report back if it dont work! Thanks!

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