cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
Level 1
10 6 0 0
Message 1 of 8
2,528
Flag Post

Keyboard keys A,S,D,F,J,K,L,; And the Enter keys not working at times

HP Recommended
HP 2000
Microsoft Windows 10 (64-bit)

They do  come  and go sometimes. After I sprayed some air to try to clear dust and crumbs it worked for a lil while but then started back. I do still see dust and will keep cleaning. Sometimes the keys are slow to respond or not work at all. It was working fine til a couple days ago. I even reinstalled the operating systems and still doing this. All the rest of the keys work fine except for a few in that row. I dont know if it was a update that caused this or a hardware problem but id like to get it working right agaln.

0 Kudos
7 REPLIES 7
Highlighted
Retired
Retired
16,541 17,373 957 2,203
Message 2 of 8
Flag Post
HP Recommended

Hey @AmandaDover,

 

Welcome to the HP Forums!

 

I see your keyboard is not working correctly on your HP 2000 Notebook. Here is a link of some thing to try. Start under the set keyboard language settings.

 

Let me know how this goes.

 

Click the Thumbs up to give me a Kudos high five, just to say thanks for trying.

 

Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
0 Kudos
Highlighted
Author
Level 1
10 6 0 0
Message 3 of 8
Flag Post
HP Recommended

So can updating the BIOS really help keyboard problems? Different letters arent displaying. The letters just come and go. They work at times.

0 Kudos
Highlighted
Retired
Retired
16,541 17,373 957 2,203
Message 4 of 8
Flag Post
HP Recommended

Hey @AmandaDover,

 

Yes it gets the system to check the Hardware.

 

 

Thanks.
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
0 Kudos
Highlighted
Author
Level 1
10 6 0 0
Message 5 of 8
Flag Post
HP Recommended

Can it fix problems? Can you post steps on how to do that? Thanks!

0 Kudos
Highlighted
Retired
Retired
16,541 17,373 957 2,203
Message 6 of 8
Flag Post
HP Recommended

Hey AmandaDover,

 

Here is a document that will show you how to do this.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
0 Kudos
Highlighted
Author
Level 1
10 6 0 0
Message 7 of 8
Flag Post
HP Recommended

I dont see a BIOS update cause I have Windows 10 Home upgrade through the download

0 Kudos
Highlighted
Author
Level 1
10 6 0 0
Message 8 of 8
Flag Post
HP Recommended

I took my keyboard out and detached and reattached the ribbon and since that didnt help Im going to get a replacement! Looks like a easy fix! I'll report back if it dont work! Thanks!

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation