Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎06-10-2016
Message 1 of 2 (107 Views)

Lap top and printer HP can't pick up wireless signal

Product Name: Notebook 14-ac151nr
Operating System: Microsoft Windows 10 (32-bit)
Hi
I just bought this HP NOTEBOOK and printer HP ENVY 4500. They both can't pick up the wireless signal in my house. I'm sure it's not the wireless problem because I have iPhone and iMac notebook and they both have no problem getting online. I took my hp notebook to Starbucks and I got connection with no problem either. Only I can't connect in my house for both notebook and printer. So annoying!
0 Kudos
Master's Graduate
Posts: 410
Member Since: ‎03-27-2014
Message 2 of 2 (100 Views)

Re: Lap top and printer HP can't pick up wireless signal

Hallo,

 

Does it give you any error msg? or can't you find the wireless?

Zincas
I am an HP notebook/printer technician.

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation