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Posts: 1
Member Since: ‎06-10-2016
Message 1 of 2 (107 Views)

Lap top and printer HP can't pick up wireless signal

Product Name: Notebook 14-ac151nr
Operating System: Microsoft Windows 10 (32-bit)
I just bought this HP NOTEBOOK and printer HP ENVY 4500. They both can't pick up the wireless signal in my house. I'm sure it's not the wireless problem because I have iPhone and iMac notebook and they both have no problem getting online. I took my hp notebook to Starbucks and I got connection with no problem either. Only I can't connect in my house for both notebook and printer. So annoying!
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Master's Graduate
Posts: 410
Member Since: ‎03-27-2014
Message 2 of 2 (100 Views)

Re: Lap top and printer HP can't pick up wireless signal



Does it give you any error msg? or can't you find the wireless?

I am an HP notebook/printer technician.

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