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Navie79 Student
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Lap top not turning on

Microsoft Windows 7 (64-bit)

My Lap top is not turning on. I try taken the battery out but nothing works. Please help.

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HP Support Agent
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Lap top not turning on

Hi @Navie79,



Thank you for visiting the HP Forums!


I came across your post about the Notebook, and wanted to assist you! I have read about your issue about your HP Notebook and it having startup issues. Try performing a hard reset.

When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.

Here is a detailed troubleshooter for when the computer won't start for Windows.

Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.

 

Have you tried reseating Memory?

 

Please let me know how this goes.

 

If you wish to say Thanks for my effort to help, click the Thumbs up to give me a Kudos.

 

Thanks.
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.


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