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Laptop Envy reset

HP Recommended
ENVY LAPTOP
Microsoft Windows 10 (64-bit)

Resetting HP ENVY laptop, Blue screen - Clear IPM Trusted Platform Module. Press F1 =  Accept or Press F2 to reject. What do I clic ? Thank you.

 

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HP Recommended

Hello @rtaylor864,

 

Welcome to the HP Forums!

 

I have read your post and understand that your HP Envy Notebook is asking you to accept or reject. I am happy to help you resolve this issue. Please take a look at this:

 

Windows Trusted Platform Module Management Step-by-Step Guide

 

You can choose whether you want to accept or reject it.

 

Thank you, I look forward to your response with the outcome. If this post has helped you, feel free to click the thumbs up!

 


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:


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