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Dani_T
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Laptop HP m6-1225dx

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HP M006
Microsoft Windows 10 (64-bit)

Hello,

I have  Laptop HP m6-1225dx bought 2013. From few months my Laptop works and suddenly is shutting down and is going to sleep or hybernate mode. I need to wait to shut down itself and then I press the buttom to start. It's actually start where I left  so it's not restarrting.

I've just ordered new battery. I will see if it's making it because of my battery not working properly or is something diferent.

Thank you!

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A4Apollo
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Hi! @Dani_T, Thanks for stopping by HP forums!

 

I understand your laptop shutting down or going to sleep mode automatically.

 

Don't worry I'll try to help you out.

 

Does your laptop shutdown in BIOS?

 

Did you make any make software or hardware changes on your PC?

 

Have you tried checking with a different adapter?

 

Check if your laptop is charging correctly. Check if the pin inside the charging port is bent or broken.

 

Please try the steps recommended below.

 

Skip this step if the computer does not enter sleep mode or if the computer wakes unexpectedly.
Follow these steps to enable your keyboard to wake your computer from sleep mode:
In Windows, search for and open the Device Manager.
Click the arrow next to Keyboards and double-click the name of your keyboard.
If the Power Management tab is available, proceed to the next step.
If the Power Management tab is not available, click the Change Settings button if it appears below the Device status box. The same Keyboard Properties window opens with the Power Management tab available.
If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.
Click the Power Management tab and make sure that the box next to Allow this device to wake the computer is checked.
Click OK, and then test to make sure that the keyboard can now wake the computer. If the computer still cannot wake from sleep mode, continue using these steps.

 

 

Please refer this article to further troubleshoot sleep or hibernate issues with your PC.

 

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

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A4Apollo
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Hi! @Dani_T,

 

“We haven't heard from you,


This Post is with reference to the thread you had recently created at your friendly neighborhood (HP Forums),


I would like to know if the resolution I had provided worked for you?


Please reply back in your public post as the private message board is not always monitored


If you have any other queries, feel free to reply back to the Mr.Robot,


And Thank You for being a Valuable Member of our HP Family.


If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 


Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,


Thank you for posting in the HP Support Forum.  


Have a great day!”

A4Apollo
I am an HP Employee

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