cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
KaranGulista
Level 1
5 2 0 3
Message 1 of 3
904
Flag Post

Laptop Suddenly shutdown at battery 70% sudden drain

HP Recommended
HP 15 Notebook PC R119TU
Microsoft Windows 10 (64-bit)

Hi

I am using HP 15 Notebook PC.

It has been only one and half year to my laptop but its battery is not working anymore. It all started with very strange problem when its battery started showing 0% and still running and then it didn’t support charging either and later became dead.

Now I have replaced its battery but still a new problem of sudden shutdown I am facing in my laptop.-Battery suddenly discharged at 50-70% and then laptop starts only after connecting adapter.

Also when I connect adapter, after few minute or so it stops charging and start after one minute. This happens frequently and it takes so much time to charge only 25 % battery from 75 to 100% because battery usually shuts at 50-70% as I said earlier.

I have tried uninstallation of drivers like in device manager( updating, uninstalling etc.) and battery check hard disk check and all other checks. Everything is showing ok.

 

But nothing is working. It still shutdown at 70% and now i am using adapter after evey 25% battery drain means after half hour battery backup only.

 

Kindly help if someone knows.

0 Kudos
2 REPLIES 2
Huffer
Level 17
Level 17
44,688 44,465 7,168 12,712
Message 2 of 3
Flag Post
HP Recommended

When you do the battery check in UEFI diagnostics (F2 as you power up) how many cycles does it say are on the battery? 

 

1.5 years is a bit of a short life but it depends on how much the battery has been charged and discharged. 

0 Kudos
KaranGulista
Author
Level 1
5 2 0 3
Message 3 of 3
Flag Post
HP Recommended

 

Presently in Battery test it showing 49 cycles.

ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation