I don't recall changing anything before this happened.
First symptom, Windows Defender would not download any updates. It looks like it is trying, but never does. On rare occassions, it reports no internet connection, despite browser and email having no issue getting online. I can download updates in a browser, and run it, and Win Defender will report the latest updates.
Next thing I found, I tried to go to the MS Store (to see about the Win 8.1 "update 1") via the "Metro tile" (usually do not use anything Metro). It sits there with dots spiraling around as if connecting, but nothing ever happens (it used to work, laptop came with Win8, and used the MS Store to get 8.1 a few months ago).
Tried going to "Windows Update" through the "Control Panel" and that freezes that Window and it cannot be closed except by rebooting.
Then tried to play "Age of Empires II HD" through Steam, and it attempts to download "MS VC Redist", and it sits there forever pretending to be trying to download it, but never does.
All seem related, as they all pertain to connecting to MS.
Go to MS's website and search for FIxit: Windows update reset and troubleshoot.
More then happen to help.
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