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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Laptop freezing when I plug/unplug a USB device

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Hi all. Here are my stats:

 

HP Pavilion dv6

Windows 7 Home Premium Build (Version 6.1, Build 7601, Service Pack 1) - 64 bit version

BIOS F.27

 

Aside from generally being excruciatingly slow, and having the fan run at high speeds nearly constantly, my computer now freezes up every time I plug in a USB device. Can be an external hard drive, my iPhone, a wireless mouse receiver. Doesn't matter.

 

It intermittently unfreezes - so, for example, it'll freeze, and I'll try to move the pointer. The pointer won't move, but after a bit the pointer will quickly move around the screen, as if the computer is just now noticing or getting to the fact that I told it to move. Then it freezes again. Wash, rinse, repeat.

 

I have all the latest Windows updates and have a current virus protection program. This happens when I'm running next to zero applications -- only thing on is probably Dropbox, Chrome, maybe iTunes (sometimes not). Oh, and I regularly run CCleaner (probably obsessively). 

 

Any ideas?

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You arent alone. Mine has been doing it to for awhile now.

Everything charges fine, nothing is loose, touchpad is useless when I plug it in.

Mouse freezes every 4 secs or so for 2 secs then works for 4 secs then freezes for 2 secs.

I hear the USB unplug and plugin tone periodically.

It seems a chipset defect to me.....

 

I'm using it with Vista so it isn't OS related either...

I just tried the latest BIOS and that didnt solve the problem either.

Tried 4 different mice, removed Synaptics drivers too.

Just did a clean install and updated all of the drivers from HP.

Trying the Windows Updates now to see if that fixes it.

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Oddly enough a Microsoft Arc Touch Mouse without the software seems to be working without any problems?

http://www.microsoft.com/hardware/en-us/p/arc-touch-mouse

This higher end mouse that has much higher report resolution with blue track seems to be working without issue?

Previously the other 4 mice:

I used two Dell standard corded mice and one IBM corded standard PC mouse and those kept having freeze problems.

I used an HP wireless mouse and it gave me trouble too.

All of those mice work fine on my other PC's & laptops.

But this new Microsoft mouse is working ok..... after half an hour no freezes.

I'm baffled =P

 

The touchpad still dies when I plug it in but it just gets in the way when I type anyhow.......

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I'm beginning to think mine is related or caused by a FreeAgent GoFlez external hard drive. Mine froze again, so I had to do a hard shutdown. When I powered up, the computer got stuck on the HP logo. As soon as I unplugged that drive, it advanced the startup sequence. Hm.
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I've got a Seagate GoFlex 3 Terabyte NAS hooked up to my Netgear N600 wireless router.

I had it hooked up to the ethernet at one point and moved it to hardline on my wireless network instead.

The software drove me nuts so i uninstalled it.

Just remember the network name of the device and username and password to get into it.

Dont need the software and i setup windows backup to use it instead.

Works a lot better that way.

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