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Sue1968 Student
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Laptop has Reset and lost college work can we recover lost work

My daughter turn laptop on to discover it had reset she has lost all her college work can we recover it ?
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Laptop has Reset and lost college work can we recover lost work

Sue1968

 

Hello;

Allow me to welcome you to the HP forums!

The answer depends on (1) why the laptop reset, and (2) how much damage was done to the filesystem in the process.

 

IF the drive has failed, there is nothing you can do to fix it, and the more you use it, the less likely you'll be able to recover anything on it

Your best bet for recovering data now is to do the following:
1) Remove the hard drive from the PC
2) Purchase a USB-to-Hard Driver adapter kit
3) Download and install this utility on a working PC: http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_...
4) Connect the old drive to the working PC
5) Run the data recovery utility to see what can be retrieved from the old drive.

If that tools does not find what you need, an alternative is Recuva:  http://www.piriform.com/recuva

And, if that does not work well, the best tool out there is this one, but only the trial version is free:  http://www.file-recovery.com/


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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