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Khuitlio
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Laptop hinge/case cracked - HP Pavilion 15 Touchsmart

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HP Pavilion 15 J0B17EA#ABU
Microsoft Windows 10 (64-bit)

Hi my two year old laptop's hinge is breaking, it has already snapped a large chunk of the casing in just a few days. Really disappointed to see this happening and to read that it's such a common flaw, would like to know what can be done to fix it.

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danny-r
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@Khuitlio

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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