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Maymay Student
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Laptop not turning on

Pavilion x2
Microsoft Windows 10 (32-bit)
Hi
My pavilion x2 won't turn on, it had been on charge but as soon as you plug it in the light turns red and immediately go back to white? When you press caps lock the light comes on however the screen is dead
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Provost Provost
Provost
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HP Recommended

Laptop not turning on

Hello,

 

Thank you for posting in the HP Support forum.

 

 

 

These 2 articles are general ones but covers pretty much any scenario in the case of Computer cannot start. Here they are

>> http://support.hp.com/us-en/document/c03515402

>> http://support.hp.com/us-en/document/c03518165

 

Please, read them and follow the appropriate step for your case.

 

 

Let me know if this works for you. Looking forward to your reply.

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I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** I work in IT and cyber security

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