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nasrudheen Student
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Laptop not working

Hp protectsmart
Microsoft Windows 8 (64-bit)
My lap was normally till yesterday.today when I switched on it not working.power is led white is seen when removing battery.when battery is connected red led is seen.It is like dead.pls help me to resolve this problem
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Retired
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Message 2 of 2
97
Flag Post
HP Recommended

Laptop not working

Hi @nasrudheen,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer not booting. I will be glad to help you.


Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

 

Please get back to me with above information, so I can help you.

 

 
Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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