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Gummiebear1994 Student
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Laptop reset help

Hp notebook
Help, so i reset my laptop to factory, deletes all the data since i got it off of someone else. Now.it has been stuck on installing windows at 67% configuring settings 10% for well over twelve hours. This morning around 6 it was complete and i restarted it and went right back to installing windows. Mind you its a brand new laptop a month old if that. I have no idea what to do.
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Laptop reset help

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.

 

The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number.

 

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If you have any further questions, please don't hesitate to ask.

 

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Frank

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HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
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