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Rose120 Honor Student
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Laptop shuts down after short period of time

My laptop is shutting down after a short period of time.  This started about two months after installing windows 10.   I checked my settings and they are what I want so resetting them probably won't help.  I saw an answer to this problem that read as follows:   What does "remove the tick from the box next to 'On resume, display log-on screen'." mean?   I don't see a box next to 'On resume, display log-on screen' with a tick.

 

Open windows Control Panel, open Personalization, click the Screen Saver link in the bottom right and in the following window adjust the 'Wait' time to a more acceptable figure and remove the tick from the box next to 'On resume, display log-on screen'.  Click Apply, then Ok to save this setting.

 

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Laptop shuts down after short period of time

Hey @Rose120, 

 

Welcome to the HP Support Forums. I am glad that you have joined in and asked for help with suggestions and solutions when it comes to your HP Notebook PC. I will do my absolute best to help you come to a resolution.

 

 When we have come to a resolution, please share what worked for you with others by marking this post as an Accepted Solution.

 

If you are looking to not have  a password set up after you wake the Notebook from sleep mode etc. I would suggest the following steps: 

  • Control Panel
  • Power Options
  • Pick the plan you use
  • Change Plan Settings
  • Change Advanced Settings.
  • Open the + box at the name of the plan
  • Look for "Require Password on Wakeup" in the drop down
  • Change it to 'No'
  • Click Apply
  • Click OK

The setting that you are inquiring has to do with the Windows Registry I believe but I am not 100% sure where that particular path will take you and what it will do. 

 

Otherwise, please use the links in the questions below to troubleshoot and then re-post with the answers to the questions/results of the troubleshooting. 

 

Have you tried to start in Safe Mode?

Have you done a BIOS reset?

Have you tried to do a disk defragment?

Have you tried to do a disk cleanup?

Please try cleaning the vents inm your Noteobok

Is the Fan Noisy or Spin Constantly?

Is the PC Warmer than Normal

Have you tried Testing for hardware failures?

 

Here are some documents for you that may help:

If you require further assistance, I would be happy to help. Please make sure that you have done each step (including the ones in the troubleshooting document) in order and provide the detailed results of the steps. 

 

If you would like to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below.

 

I look forward to hearing your response. 

I am glad that you joined in!
Have a great day! Smiley Happy

EmeraldAvenger
I work on behalf of HP


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