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Student
Posts: 1
Member Since: ‎11-04-2016
Message 1 of 2 (218 Views)

Laptop won't charge when plugged in

Product Name: M4T82EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

My Laptop won't charge when plug into the adaptor, the battery icon on the desktop says it's not plugged in but the light next to the computers charging point is shining white. I have managed to get it charging in some positions but I fear this is beacuse the computer's interior chargin point is loose

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HP Support Agent
Posts: 3,304
Member Since: ‎08-03-2016
Message 2 of 2 (161 Views)

Re: Laptop won't charge when plugged in

Hi@Smyles97,

 

Thanks for choosing HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Unable to charge the battery. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try the steps from the following link and check if that helps.

This a solution authored post from one of the experts on our forum.

 

http://hp.care/2fb21bR

 

Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

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