Note on archived topics.
10-18-2016 02:43 PM
I have had the same situation again actually. It did come off whilst it was in warranty and HP fixed it somehow. Now, again it has come off from the same place. Not sure how to fix it?
What all does it need to be fixed? I understood from different sources that I need back cover and some sort of front panel.
Please guide me.
10-18-2016 02:48 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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10-18-2016 02:54 PM
Definitely I will. can we resolve this with quicker turn around time? This is simply a design flaw. It is really really frustating to see this broken again with the same symptomps and from the very same place. If it was repaired than it should stay fine finally!!!