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jas22 Honor Student
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Left side of case coming open and hinge seems broken

Pavilion g7-2023cl
Microsoft Windows 10 (32-bit)

Left hinge broke and computer came open! I didn't do anything to cause this to happen. I need to travel with my laptop and I am afraid something bad will happen due to this problem. Opening and closing the broken hinge causes the case to open a little more.

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Retired Omar-E
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Left side of case coming open and hinge seems broken

@jas22

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I Work for HP
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jas22 Honor Student
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Left side of case coming open and hinge seems broken

Okay, thank you.

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