Note on archived topics.
10-03-2016 03:45 AM
I have this Chromebook and the charger is missing. I bought a replacement 5.25V x 3A micro-USB charger for this unit but it doesn't fit. I have exhausted all search avenues using the details given below in the product label. I am completely stumped. The HP SKU, nor UPN is findable on your site and they don't give me many leads on the web. I have checked the specs and cannot find any definitive information on the port connector type. Micro-USB doesn't fit. It appears it might be USB-C but that doesn't seem correct either because that seems to be a newer type of connector that would be unlikely on an older product like this. What is the standard connector type name for this product? Is there a part number or spec for the charger product? I'd appreciate any help - I'm completely stumped on this one!
10-03-2016 04:27 AM
Please try the following site in the UK:
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10-03-2016 05:12 AM
I checked this link and all the comments... charger issues seem to be common...
The Product Details for the link you gave me refers to....
Series Chromebook 11-1126UK F3V22AA
The model number on my packaging is HP Chromebook 11-1101UK and the SKU is F3V22AA. This combination does not match the link that you gave me (11-1126UK/F3V22AA)
Do you know if this item that I have charges via a micro-USB because I bought a micro-USB (3 Amp) but it won't fit into the port. What kind of DC-in port is on these devices?