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Loose power jack

hp envy x360
Microsoft Windows 10 (64-bit)

I cannot find detail information as to what is covered on my warranty and what process to go through to get warranty service.  I have had my laptop for about six months and the power jack input port is loose.

 

Please advise as to the actual warranted parts and labor (original manufacturers) and the process to go through to get my port tightened up or fixed.

 

Thank you,

 

Jerry

[personal information removed]

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Loose power jack

Having the same problem with a new notebook. Geek squad told me the jack input port is supposed to have some "wiggle room":smileysurprised: Did you ever find a solution? TY

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