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Lost my windows bitlocker drive encryption recovery key

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My daughters table is locked on the bitlocker recovery key screen and I am at a lost to figure it out. Its and HP and I dont wanna have to take it in so any help would be greatly appreciated. Thanks in advance.

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Hello @Destro78

 

Welcome to the HP Support forum. Thank you for posting.

 

BitLocker keys (for personal devices) are stored inside or in many case they are back-up to Microsoft cloud with your Microsoft account.

 

Since this is a tablet, I suspect that I suspect your recovery key is available in Microsoft's OneDrive space

Here are instructions how you can recover the key as well as how to get back to business.

>> http://windowsitpro.com/microsoft-surface/locating-your-microsoft-surface-bitlocker-recovery-key

>> http://www.eightforums.com/tutorials/21433-bitlocker-recovery-unlock-drive-windows-8-a.html

 

 >> http://go.microsoft.com/fwlink/?LinkId=237614

https://onedrive.live.com/recoverykey

 

Login to the MS account there and check.

Use the key to login to your PC.

Eventually, if you prefer you can disable BitLocker and turn off device encryption, or save/print the key offline

Please, note that it is very important for security reasons that you keep the encryption key (Bitlocker key) in a secure place so that only you know it.

 

 

More info - re. Recovery key

>> https://support.microsoft.com/en-us/help/17133/windows-8-bitlocker-recovery-keys-frequently-asked-qu...

>> http://www.thewindowsclub.com/microsoft-windows-10-device-encryption-key

>> http://www.howtogeek.com/192894/how-to-set-up-bitlocker-encryption-on-windows/

 

 

Hope this helps 😉 Let me know if this works for you !

 

 

 

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