Note on archived topics.
06-01-2016 11:36 AM
Please I need help with resolving some missing device drivers after installing Windows 8.1
Under the "Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
-Base System Device [PCI Slot 2 (PCI bus 2, device 0, function 0)]
-Base System Device [PCI Slot 2 (PCI bus 2, device 0, function 3)]
Under the "Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
-Bluetooth Controller [PCI Slot 3 (PCI bus 3, device 0, function 1)]
Under Generic USB Hub
-Unknown Device [Port_#0001.Hub_#0004]
Under Microsoft Basic Display Adapter
-PCI Simple Communications Controller [PCI bus 0, device 22, function 0]
Under Standard SATA AHCI Controller
-Unknown Device [on PCI Express Root Complex]
Please any assistance will be highly appreciated.
Thank you all.
06-01-2016 11:46 AM
You need these drivers for some of the devices you listed...
Base system devices:
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
PCI Simple Communications Controller:
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.
After you install the above drivers and restart the PC, please post the hardware ID's for the remaining devices that need drivers.
To find the hardware ID, go to the device manager and click on the device(s) needing drivers.
Then click on the Details tab at the top of the device window.
Now you will see a Property drop down list and it will be set to Device Description.
Drop down on that list and select the 3rd item (hardware ID's).
Post the top string of characters that you see in the window.
06-02-2016 11:07 AM
Thank you for your prompt response
These are the Hardware IDs for the rest of the missing drivers:
Thank you for your assistance.
06-02-2016 02:14 PM
You're very welcome.
You need these drivers...
This package contains the driver installation package for the Ralink Bluetooth in the supported notebook running supported operating systems.
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.