Missing PCI serial port driver on elitebook 2560p after faulty motherboard replacement

[sportster883]

Hi,

I have the following issue, after a faulty motherboard replacement on my elitebook 2560p with Win XP, I find a question mark in the device manager list reporting that a PCI serial port driver is missing.

Browsing device properties I can read:

PCI serial port - PCI bus 0, device 22, function 3

and
PCI\VEN_8086&DEV_1C3D&SUBSYS_162B103C&REV_04\3&B1BFB68&0&B3

I've already tried locating driver without success in SP38312, SP45131, SP53918, unzipping the files and trying to locate manually the driver inside the folders with the windows driver update function.

can you help locating the correct driver?

thanks a lot in advance

[Paul_Tikkanen · Accepted solution]

Hi:

Try this one:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Paul

[sportster883]

Hi Paul

I could not understand which one of the many device manager voices the missing PCI turrned into,

but for sure the question mark disappeared!

Thanks a lot for your help!

[Paul_Tikkanen]

You're very welcome.

I can certainly understand your frustration. Indeed, the hardware ID you posted was for the AMT-SOL.

However, the IMEI driver is part of that whole AMT stuff.

There was no AMT-SOL driver for your notebook on its support page, so I just assumed it had to be the IMEI driver that was needed for your notebook.

Fortunately, I was right.

Paul