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Honor Student
Posts: 4
Member Since: ‎04-14-2011
Message 1 of 7 (17,770 Views)
Accepted Solution

Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

[ Edited ]

Hi,

 

I've got two "base system device" drivers missing on my laptop. Previously I had Vista home premium installed. Ive now formatted HDD and installed 7 ultimate 64bit. 

 

My laptop is a "HP Pavilion dv4-1432tx. The following are the details on the two items:

1.  Location: PCI bus 5, device 0, function 0

Hardware ID's: 

 

PCI\VEN_197B&DEV_2382&SUBSYS_30F7103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_30F7103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880
 

 

2. Location: PCI bus 5, device 0, function 3

Hardware ID's: 

 

PCI\VEN_197B&DEV_2383&SUBSYS_30F7103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_30F7103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880
3. Location : PCI bus 5, device 0, function 4
Hardware ID's:
PCI\VEN_197B&DEV_2384&SUBSYS_30F7103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_30F7103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

and three "bluetooth peripheral device" missing too

here

1. location on Microsoft Bluetooth Enumerator

hardware ID's:

BTHENUM\{0000110e-0000-1000-8000-00805f9b34fb}_VID&00010001_PID&00db
BTHENUM\{0000110e-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

2. same location

hardware ID's:

BTHENUM\{00000002-0000-1000-8000-0002ee000002}_VID&00010001_PID&00db
BTHENUM\{00000002-0000-1000-8000-0002ee000002}_LOCALMFG&000f

 

3. same location

hardware ID's:

BTHENUM\{00000002-0000-1000-8000-0002ee000002}_VID&00010001_PID&0191
BTHENUM\{00000002-0000-1000-8000-0002ee000002}_LOCALMFG&000f

 

I have already update bluetooth driver and windows could not find driver software

 

If any of you happen to know what these devices are and where I could their respective drives please let me know!

 

Thanks,

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Accepted Solution

Re: Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

Hi:

 

This should be the driver for your card reader (base system device).

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75333-1&lc=en&dlc=en&cc=us&os=4063&product=4021961&sw_lang=

 

The bluetooth, I don't know. Do you have any Bluetooth peripheral devices connected to your laptop?

 

Perhaps this article will be of assistance to you.

 

http://www.ehow.com/how_5155431_install-software-bluetooth-peripheral-device.html

 

Paul

View solution in context
Provost
Posts: 88,900
Member Since: ‎07-13-2010
Message 2 of 7 (17,722 Views)

Re: Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

Hi:

 

This should be the driver for your card reader (base system device).

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75333-1&lc=en&dlc=en&cc=us&...=

 

The bluetooth, I don't know. Do you have any Bluetooth peripheral devices connected to your laptop?

 

Perhaps this article will be of assistance to you.

 

http://www.ehow.com/how_5155431_install-software-bluetooth-peripheral-device.html

 

Paul

Honor Student
Posts: 4
Member Since: ‎04-14-2011
Message 3 of 7 (17,709 Views)

Re: Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

wow,,

Thank you, it solve the problem with base system device,

 

My laptop come with integrated bluetooth device, when I turn it on it always say " usb device not recognized"

sorry if I had a bad grammar

but anyway thank you so much,,,,

Provost
Posts: 37,828
Member Since: ‎11-12-2008
Message 4 of 7 (17,687 Views)

Re: Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

Try this driver for BT:

 

ftp://ftp.hp.com/pub/softpaq/sp51501-52000/sp51607.exe

**Click Accept as Solution on a Reply that solves your issue to help others**
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Honor Student
Posts: 4
Member Since: ‎04-14-2011
Message 5 of 7 (17,676 Views)

Re: Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

[ Edited ]

It still had problem,

when I install the driver that you mentioned bluetooth have to switch on.

The problem is how I switch it on if it always say "usb device not recognized"

Maybe my bluetooth not compatible with 7 ultimate.

But anyway thank to answer my problem

Provost
Posts: 37,828
Member Since: ‎11-12-2008
Message 6 of 7 (17,654 Views)

Re: Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

Install HP Wireless Assistant to control BT.

 

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45222.exe

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
Honor Student
Posts: 4
Member Since: ‎04-14-2011
Message 7 of 7 (17,644 Views)

Re: Missing driver for "Base system device" after Windows 7 install on laptop DV4-1432tx

Still can't solve the problem,

I think vista can solve this bluetooth problem

Thank anyway,,,

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