• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

You're very welcome.

 

We are almost there. In order to find the hardware ID, please look at your picture above and click on the Details tab.

 

Now you will see a Properties drop down list. Drop down on that list and select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

 

Paul

HP Recommended

Help me !

HWID.jpg

HP Recommended

@phi_ung

 

We need the top string of numbers shown when you choose hardware id from the dropdown.

 

Or post your laptop model, that may give us all we need.Post 'full' model number or P/N as listed on the Service Tag attached to bottom of laptop.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Untitled.jpg

 

HWID.jpg

 

 

HP Recommended

Hi:

 

That is your JMicron card reader that needs the driver.

 

Below is the link...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

HP Recommended

hi i have missed some devise drivers

HP Recommended

@evodream wrote:

Hi,

 

I've got two "base system device" drivers missing on my laptop. Previously I had Vista home premium installed. Ive now formatted HDD and installed 7 Home premium. 

 

My laptop is a "HP Pavilion dv6822tx Thrive Special Edition Entertainment" laptop. The following are the details on the two items:

1.  Location: PCI bus 7, device 9, function 2

Hardware ID's: 

 

PCI\VEN_1180&DEV_0843&SUBSYS_30CC103C&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_30CC103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

 

PCI\VEN_1180&DEV_0843&SUBSYS_30CC103C&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_30CC103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

 

2. Location: PCI bus 7, device 9, function 3

Hardware ID's: 

 

PCI\VEN_1180&DEV_0592&SUBSYS_30CC103C&REV_12

PCI\VEN_1180&DEV_0592&SUBSYS_30CC103C

PCI\VEN_1180&DEV_0592&CC_088000

PCI\VEN_1180&DEV_0592&CC_0880

 

 

If any of you happen to know what these devices are and where I could their respective drives please let me know!

 

Thanks,


 

HP Recommended

@abuqasem

 

Ricoh Card Reader>http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37809.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

I am apparently late to this party, but I have just loaded Windows 7 on my HP Compaq nw8000 (DE546AV) and received a Base System Device Driver missing message with the following:

 

O2Micro OZ711Mx MemoryCardBus Accelerator isn't compatible with this version of Windows.

 

 I tried running the Ricoh Card Reader mentioned previously, but it had no effect.

Any ideas?

Thanks in advance

HP Recommended

Hi:

 

You will not be able to use the card reader in your notebook.

 

What I did was to install the XP driversmanually to force an install just to make the device go away.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

 

Upon inserting a SD card windows will always ask to format the card.

 

Did you get your video to work?

 

If not, use this guide to convert an ATI desktop vista driver to work in notebooks.

 

http://www.hardwareheaven.com/modtool.php

 

That is what I used for my nc8000. It had a different ATI video card though, the Radeon 9600.

 

Everything worked in windows 7, but the card reader. The workaround is to just plug your camera to the PC with the USB cable.

 

Paul

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.