• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi,

To solve problem with HP Product Assistant.msi you need to reinstall (uninstall and install again) driver for HP printer which you are using.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

Yes, I am missing HPProductAssistant

HP Recommended

I have lost HP Product Assistant

HP Recommended

@Proprietor

 

Hi,

Uninstall the current version of HP Support Assistant and restart the system.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

1. Download and install the latest HP Software Framework from here and restart the system.

 

2. Download and install the latest HP Support Assistant from here.

 

Restart the system and check results.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.