One year and eight months after purchasing this expensive laptop there was a short in the motherboard. The computer stopped charging, gave me a low-battery warning and emitted an electrical-burn smell and would not respond after I shut it down.
I took it to a local repair shop who opened the back and the short on the motherboard was immediately apparent, unfortunately burning through the replacement part number. They informed me that it required a whole new motherboard at a cost of around £750, 75% of the origional cost of the laptop.
I see on these boards that numerous people have experienced failed motherboards in this laptop, typically just beyond the warranty coverage. I'm extremely disappointed after spending what I did just 20 months ago to face having to repair it myself or replace it.
Can anyone suggest a cheaper source for motherboards or can HP offer me any help to salvage this situation?