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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2017 02:04 PM

HP Recommended
Product: HP Notebook-14-ac108na
Operating System: Microsoft Windows 10 (32-bit)

Purchased notebook in April'16. Very glitchy and slow operating system. Now fails to boot up at all. Had it looked at professionally and the diagnosis is a hardware issue- a motherboard failure.  This should be covered by warranty? What do i do next, please? Many Thanks.

1 REPLY 1

‎02-23-2017 02:10 PM

HP Recommended
Hi,


Yes it is indeed covered under warranty.

After putting up a case with HP technical support, you may have to send in your notebook for repair

support.hp.com/us-en/document/c00064570

Contact: support.hp.com/us-en/document/c00372730


Regards

Visruth
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