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kingkana83
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Message 1 of 2
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Motherboard failure

HP Recommended
HP Notebook-14-ac108na
Microsoft Windows 10 (32-bit)

Purchased notebook in April'16. Very glitchy and slow operating system. Now fails to boot up at all. Had it looked at professionally and the diagnosis is a hardware issue- a motherboard failure.  This should be covered by warranty? What do i do next, please? Many Thanks.

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visruth
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Message 2 of 2
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HP Recommended
Hi,


Yes it is indeed covered under warranty.

After putting up a case with HP technical support, you may have to send in your notebook for repair

support.hp.com/us-en/document/c00064570

Contact: support.hp.com/us-en/document/c00372730


Regards

Visruth
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