My HP EliteBook 820 G1 Notebook PC turns off when i unplug chord.

arron123 · ‎05-20-2016

I've done nothing to my laptop, nothing has happened but my laptop is turning off when i unplug the power cord. It says fully charged 100% but as soon as I unplug the chord, it turns of instantly

Please help.

Thanx

REO51ST · ‎05-20-2016

Arron.

Boot your laptop and start tapping F10. "To go into the BIOS."

Then go to System Diagnostics.

Then Component Test.

Then run the battery test.

Let us know what you find.

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.

arron123 · ‎05-20-2016

F10, F2, ESC and hold power button and F2 did not work for me. Probably because I have windows 10. But when i was in the process of restarting my laptop, it said the system has detected the battery storage to be low. or something

arron123 · ‎05-20-2016

I've had this problem before, but it said the same message, and it also said on the bottom left when i opened windows, no battery or 0 % or something. Right now it still says 100% fully charged

Note on archived topics.

My HP EliteBook 820 G1 Notebook PC turns off when i unplug chord.