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Koen17 Honor Student
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My HP Pavilion is plugged in, but not charging.

HP Pavilion 13x360PC
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Hi dear,

 

I have my laptop now for one year. It always worked well.

But now, the adapter is plugged in and my laptop is working as always. But it is not charging. When I remove the adapter then te laptop falls out. So I can only use the laptop when it is on the adapter.

 

Does anybody now how to solve this problem?

 

 

Thank you in advance.

 

 

Kind regards

Koen

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HP Recommended

My HP Pavilion is plugged in, but not charging.

Koen17

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about your laptop no longer charging and wanted to help.

Since it could be the battery, the charger, or both, here are some troubleshooting steps you can try:

HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer Support

HP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support

Good Luck
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