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Mostakim_BillaH Honor Student
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My Notebook's Left side 2 ports are not working. Please Help Me

Pavilion 15-p034tx Notebook PC
Microsoft Windows 10 (64-bit)

Hello ,

I have an HP Pavilion 15-p034tx Notebook PC...Serial Number: 5CD434113C

I've an issue with it. 

My Notebook's Left site ports are not working (two ports) since 4 months...I have tried a lot of things ..

I tried to update all the drivers on this PC , and tried with resetting the PC . I've also changed the windows for 2 times . But nothing helped me ..

 

Please Help me .. I bought this notebook from Malaysia when I studied here ..But now I'm living in Bangladesh . In this country there is no authorised customer care. That's why I need help from this support forum badly. 

 

Thanks 

And Wishing to solve the problem.

 

 

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Provost Provost
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My Notebook's Left side 2 ports are not working. Please Help Me

Hi,

 

Please try the following tool:

 

   http://www.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu

 

Regards.

BH
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Mostakim_BillaH Honor Student
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My Notebook's Left side 2 ports are not working. Please Help Me

nah I installed it....then update 2 driver which are graphyics related .... after updating i restrted my notebook... But nothing happened....same problem no change

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My Notebook's Left side 2 ports are not working. Please Help Me

Hi,

 

Interesting, Intel can't find it. Please try to download and install

 

           http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72043.exe

 

then repeat the above task again if required.

 

Regards.

BH
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Mostakim_BillaH Honor Student
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My Notebook's Left side 2 ports are not working. Please Help Me

Oh sir Trust me ......... I did again but without grafics related driver there is nithing I did the same thing sir but nothing happened ...oh ....please sir if you can please give me something like screenshot or any other help

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