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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2017 09:17 PM

HP Recommended

My computer won't come on and I have tried, numerous times, to do the unplug, remove battery restart and still nothing.  It tried to come on but won't power up.  Any ideas?

5 REPLIES 5

‎03-07-2017 03:36 AM

HP Recommended

Hi,

 

When you plug it in do the leds come on that the battery is charging (that the computer is attached to the wall socket)?

 

Let me know,

David

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‎03-07-2017 06:38 AM

HP Recommended

Yes, the light comes on as do the lights on the right side.  The fan makes.a.noise when I turn it on but it won't do anything from there.

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‎03-07-2017 07:03 AM

HP Recommended

OK, are any of the leds blinking?

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‎03-07-2017 07:44 AM

HP Recommended
When it first comes on, yes, but they go solid.
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‎03-07-2017 09:05 AM

HP Recommended

Hi,

Are you sure that the screen is not turned off on the keyboard?

Can you attach an external screen to see if the screen is the problem?

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