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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-08-2017 05:00 AM

HP Recommended
Product: 13-c101na
I did a reset on my hp stream 13 and now it just turns on and then gets to the hp sign and then goes black and then just keeps doing that.

Ive tried everything i can think of.
9 REPLIES 9

‎02-08-2017 09:09 AM

HP Recommended
Hmmm. . . . . Try reinstalling windows
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‎02-08-2017 09:14 AM

HP Recommended
And at the boot . . . . There r 2 lights in the bottom if both r on without any intereption or one is blinking frequently . . . . Tell me fast and try uefi diagnostics for getting into problems
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‎02-09-2017 12:38 AM

HP Recommended
How can i reinstall windows as i dont have a cd drive.
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‎02-09-2017 12:51 AM

HP Recommended
. . . . . Try using pendrive
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‎02-09-2017 12:53 AM

HP Recommended
U can download windows from getintopc.com and create bootable usb using rufus
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‎02-09-2017 12:55 AM

HP Recommended
The problem shows that system is unable to communicate with the hard drive
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‎02-09-2017 12:56 AM

HP Recommended
Please click kudos button at every reply . . . . . It won't take anything from but gives something to me
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‎02-09-2017 01:03 AM

HP Recommended
So i need to get a usb stick
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‎02-09-2017 01:07 AM

HP Recommended
Yes . . . . .i prefer using 8 gb usb stick
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