07-19-2016 09:16 PM
My laptop cant switch on when i put the battery. But the led light on the switch button and capslock button is on. Then i try to remove the battery and plug in power supply and try to turn it on but its stil didnt work. I also try to do like the step that is told in this forum but its still didnt work. Then i remove the power supply and just let it be for a 15min, after that i try again. But it doesn't show any changes. I dont know what should I do next, can you help me?
07-19-2016 09:23 PM
Hi nurhezlin, and welcome to the forums!
I understand you're having problems getting your laptop powered on. What model is it?
You say that the Caps Lock LED comes on. Does it flash a number of times? If so, how many times does it flash?
When you say you tried the 'step that is told on the forum', do you mean a hard reset? If not, try the following:
- Remove the power cord and battery
- Press and hold the power button for 15 seconds
- Plug in the power cord (but not the battery)
- Press Power and see if your laptop boots
07-19-2016 11:00 PM
My laptop is hp Probook 440 G2.
Yes, the Led light turn on but it is not blinking. The Led is on as long as there is power supply.
I have tried to remove battery then pulg in power supply but didn't work. Yes thats step i have tried also but it still didn't work.