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03-24-2014 03:10 AM
My laptop not get charged when switched off the power supply and turn it back again. Its only started charging when its get shut down.Also some times it shows plugged in, not charging.
My laptop details are listed below:
Product No: WR717PA
Model No: DV4-2126tx
Kindly help me to solve this issue.
06-10-2014 01:53 AM
Same problem - at the beginning of the the year I was prompted to update the Bios which I did and the battery charged. but after a couple of months it was saying the same thing again - plugged in and not charging.
06-10-2014 05:49 AM
The problem is with the hardware. The charger plug into the lap is extremely poorly designed and does not make good contact after a very brief period of use. This may coincide with other events, such as BIOS upgrade and lead you on a wild goose chase but in the end, you will find that replacing the charger resolves the issue.