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01-10-2017 02:27 AM
I have had my HP laptop (the model is Notebook- 15-r237nl) for about a year and a half now. Usually, it was making a very strong buzzing noise in the beginning, when I was switching it on, which I found out is normal. Then, it started making softer buzzing noises; however, if I turned the laptop off and on again, they were going away.
Now, it is a couple of days that it keeps buzzing quite loud, and it doesn't go away when I try to switch it off and on again.
Can anybody help me? Also, it should be some kind of assurance or assistance included for the first two years, right?
Thank you very much!!!
01-10-2017 06:09 PM
Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.
As I understand you are having issues with the laptop making a loud buzzing noise,
Don't worry we'll try few steps that should help you to resolve the issue,
To provide you with an accurate solution, I'll need a few more details,
Does this sound come from the speakers/Fan/Hard drive?
* Updating your Notebook computer BIOS
* Keeping notebook air vents clear and clean
* Increasing the efficiency of the notebook to reduce heat
* Using Windows Task Manager to identify corrupt processes
* Selecting power saves settings to shut off your computer when it is not in use
For more details: Click here
And here's a related post that has helped others with similar issues: Click here (though the header is different, the steps will help fix the issue).
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
I am an HP Employee
01-11-2017 06:27 PM
Thanks for the update. I would like to jump in with a suggestion!
Try to clean the vents as explained here to try and fix this issue: http://hp.care/2c1rVzQ
Also, please check http://hp.care/2blvOxR
Let me know how that goes. I’ll watch for your reply!
Good luck 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
I am not an HP Employee