I bought this laptop a month ago, and it is running very poorly, basically has from day one.
I've only installed a couple programs on it, there is hardly anything running in the background, but everytime I wake it up after sleeping, it runs super slow for about 5 minutes, sometimes more.
When I go to the Task Manager, the resources show the Disc at 90-100%, and almost the same for CPU. The numbers gradually go back down, but it is really frustrating to not even be able to open Excel for the first 5 minutes.
I was running Firefox, and tried switching to Chrome, but it is everything, not just the internet browser.
Any ideas on what I can do? I know I didn't get a top of the line computer, but these are basic operating programs, I'm not running anything crazy. I think I got a lemon......:(
1. Your computer comes with McAfee preinstalled. Is it still active on your PC. I am not sure if this is still present on your PC ... In all cases, remove it as it is known to slow down PCs are certain fimes.
You can uninstall it from Control Panel > Programs and features
Generally speaking I strongly recommend you uninstall any 3rd party security product (AV, firewall, etc...) and leave only the built-in Windows Defender/Windows Firewall running (do this at least temporary as a part of the troubleshooting process).