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mohreen Honor Student
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My notebook is running very slow when comnected to wifi

HP Notebook 11-f107tu
Microsoft Windows 10 (64-bit)
My hp notebook is running slow. I can't practically use it because the system always lags especially when connected to wifi.
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Dean Dean
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My notebook is running very slow when comnected to wifi

Hello,

 

Welcome to the HP Support forum. Thank you for posting.

 

There are several possible things I can think of that may cause your issue:

1) Faulty wireless driver

2) Some software (malicious or not so malicious) trying to update/download/connects to some address while connected to the Internet

2.1) It may also be Windows trying to download/update itself.

 

Please, check this article >> http://support.hp.com/us-en/document/c03330139

1. Go to Control Panel > Device Manager

Find the Network adapters > wireless adapter and update its driver

 

2. Scan your computer for threats:

You may use ESET's online scanner >> http://download.eset.com/special/eos/esetonlinescanner_enu.exe  <eset.com>

You could also try Zemana' AntiMalware free scanner >> https://www.zemana.com/Antimalware

 

2.1 Go to Settings > Updates and security and update your Windows. Ensure all updates are installed

 

3. You may also check these 3 artciles:

>> http://support.hp.com/us-en/document/c04649175

>> http://support.hp.com/us-en/document/c04649175

>> http://support.hp.com/us-en/document/c03460887

 

 

 

Hope this helps.

 


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mohreen Honor Student
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My notebook is running very slow when comnected to wifi

Okay. Thank you for your help. Hope this works :)
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mohreen Honor Student
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My notebook is running very slow when comnected to wifi

Hi. I can see that the windows is actually updating itself. Maybe that causes the issue. After the windows have been updated, I would like to try network adapters but it doesn't have the option for wireless adapter in the drop down menu. Hope you'll help me with this. I really appreciate you help. Thank you :)
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Dean Dean
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My notebook is running very slow when comnected to wifi


@mohreen wrote:
Hi. I can see that the windows is actually updating itself. Maybe that causes the issue. After the windows have been updated, I would like to try network adapters but it doesn't have the option for wireless adapter in the drop down menu. Hope you'll help me with this. I really appreciate you help. Thank you :)

Hi again,

 

Yes, Windows Update is resourse intersive task and may cause slow down on some computers especially if the update is big. Also depends on the speed of the network connection, the PC's hardware specifications, installed and running 3rd party software etc...

 

With regards to updating the drivers for the wireless network adapter - once you expand the network adapter options, it should show them by vendor name - it's not called wireless or wi-fi - it may be Intel (something), Broadcom (something), Atheros (something) - etc....


**** Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
**** Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
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