My recovery (D:)is empty

Rhona222830 · ‎04-05-2017

My recovery is empty but the free is only 1.52gb and the used is 12.7gb....do i need to worry or not?is that normal.?

TheOldMan · ‎04-05-2017

Since there is no model number mentioned, did this PC come with Windows 10 already installed or was it upgraded?

It does seem there are files in the D; drive from what you posted.

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Rhona222830 · ‎04-05-2017

ac101nx.

Yes i bought it with window10 installed.

Rhona222830 · ‎04-05-2017

I open the drive D: any only hp partition is in there,it says that dont erase anything but i just saw an hp logo and recovery patition,but nothing else.

TheOldMan · ‎04-05-2017

I do not have an HP with Windows 10 preinstalled ATM to check - but on previous Windows the D: drive would show up with a padlock symbol when in the file explorer window. Does your look that way?

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Rhona222830 · ‎04-05-2017

No,there is no padlock. I can open it anytime.and i looks like a simple folder,like drive C:

TheOldMan · ‎04-05-2017

I will have a HP with Windows 10 from the factory shortly and will be able to comment with more knowledge but for now, lets just say that " free is only 1.52gb and the used is 12.7gb" - could be normal.

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My recovery (D:)is empty