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kittu2802 Tutor
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HP Recommended

NVIDIA 3D IMAGE PREVIEW DOES NOT SHOW ANY PREVIEW

Pavilion 15-AB029tx
Microsoft Windows 8.1 (64-bit)

after replacing a motherboard by servicing centre i have faced a problem in my laptop that NVidia graphics is not responding and 3d image preview is not showing any image. so, i tried to contact both HP chat support and call support since from last 4 months to resolved my problem but instead of resolving a problem they ask me to order a new recovery disk. so, i have ordered a new recovery disk and done a factory reset still a problem is not resolved.now whenever i contact HP support team to resolved my problem they ask me to do same troubleshoot steps and same drivers to download. i don't know what to do now. i thought i have done a great great mistake by buying a HP product.    

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HP Recommended

NVIDIA 3D IMAGE PREVIEW DOES NOT SHOW ANY PREVIEW

HI @kittu2802,

 

 

Thank you for your query.  

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details. If you are unfamiliar with how the Forum's private message capability works  please review this link. First Time Here? Learn How to Post and More

 

Sparkles1

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