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Top Student
Posts: 5
Member Since: ‎04-30-2012
Message 1 of 3 (365 Views)

Need a recovery disk

I follow directions, but when i get to the page of dowloads, there is no "media recovery" selection available.  I have Vista, so it is not out of date [xp, nt], I have a Pavillion and have my product number, serial and so forth.  I really need the vista recovery disk. How do I get one? 

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Teacher
Posts: 96
Member Since: ‎04-03-2012
Message 2 of 3 (364 Views)

Re: Need a recovery disk

Contact HP on 1-800-474-6836

*Although I am an HP employee, I am speaking for myself and not for HP.

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Teacher
Posts: 96
Member Since: ‎04-03-2012
Message 3 of 3 (360 Views)

Re: Need a recovery disk

[ Edited ]

Alternatively you can go through the following link to order a disk:

 

http://support.hp.com/us-en/document/c00810334

 

Please note: You might be charged a minimal fee for ordering the discs if your product is out of warranty.

*Although I am an HP employee, I am speaking for myself and not for HP.

****Click the White Kudos star to say thanks****

****Please mark Accept As Solution if it solves your problem****
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