The HP Community is here for you.
08-22-2015 03:03 AM
Then it restarted.
When i turned on, I was taken to the boot recovery page and there are some options
The first set of options are 'Troubleshoot' or 'Turn off PC' so obviously I click troubleshoot.
Then there is 'refresh your pc' or 'reset your pc' or advanced options.
So i click 'refresh your pc' first, but it says 'The drive where windows is installed is locked. Unlock the drive and try again'
So then I click on 'reset your pc'
And it says 'Unable to reset your pc. A required drive partition is missing'
So there is no way I can log on to windows! PLEASE HELP!
08-25-2015 07:05 AM
Hi @bennewcombe ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
The Toshiba tech support might be better suited to respond to your concerns.
I work on behalf of HP