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Need help with system tools campaq model CQ40-641TU

Prasario CQ40
Microsoft Windows 10 (32-bit)

Hi there

 

Could anyone help me find a solution to the problem. I am getting the error message: You will need to use recovery tools. If you do not have any installation media, please contact your PC administrator or PC/device manufacturer.

 

I have already checked. Compaq does not have any tools for Windows 10. What should I do? 

 

 

Thanks

NewSaga

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Need help with system tools campaq model CQ40-641TU

The SUPPORT PAGE for that model says it came with FreeDOS, which probably means that Windows 10 did not come from the factory.  Using the Windows 10 Media Creation tool will give you a good place to start.  Make the media, either DVD ro USB flash drive, and then boot to that.  Read through THIS SUPPORT document from M$ on "How To"  use the various recovery options that apply.

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